Frequently Asked Questions About Our Mobile Services

Simply insert your new SIM card into your device. It should automatically connect to our network. Follow any on-screen prompts for initial setup.

We provide extensive 4G and 5G coverage across nearly all of Singapore, ensuring reliable connectivity in urban, suburban, and most rural areas.

Yes, you can easily adjust your mobile plan at any time through our online portal or by contacting customer support.

You can monitor your data usage and remaining balance via our dedicated mobile app or by logging into your account on our website.

We offer various international roaming options. You can activate a roaming package suitable for your travel destination through our app or by contacting us.

Please contact our customer support immediately to report a lost SIM. We will assist you in blocking it and arranging for a replacement.